SHIPPING & DELIVERY

Delivery time

We process and ship most orders within 24-48 hours on business days. Delivery times may vary depending on the shipping method selected and your location within the country.

Pakke i postkassen: Typically takes 2–5 business days.

Pakke til hentested: Typically takes 1–4 business days.

Please note that delays may occur during high-traffic periods, such as peak seasons and promotional campaigns.


Norwegian shipping costs

Free shipping on orders of 2000 NOK or more within Norway.

“Pakke i postkassen” (Posten) 29 NOK

“Pakke til hentested” (Posten ) 120 NOK


International shipping costs

Europe: 349 NOK

Rest of the world: 349 NOK

All international orders placed with us are processed and shipped via DHL, with delivery typically taking 1–5 business days. Please note that all international shipments are sent as DDU (“Delivery Duties Unpaid”). This means that any duties, taxes, or fees required by customs in your country are the sole responsibility of the recipient. These charges are not covered by us, and the customer must ensure they are paid to avoid delays or issues with delivery.


Terms – Pakke i Postkassen:

Feeling Friday is not responsible for any packages that are stolen or disappear from your mailbox after delivery. When an order is shipped with the delivery method “Pakke i postkassen,” it is considered delivered once the tracking shows the package as "delivered" to your mailbox. At this point, responsibility for the package transfers from Posten to the recipient.

This means that if the package is lost or stolen after it has been marked as delivered, we are unable to offer a replacement or refund. We strongly recommend ensuring that your mailbox is secure and that someone is available to retrieve the package as soon as it arrives. If you believe your package has been lost or stolen, please contact your local postal service for assistance.

If you do not wish to take on the risk of potential loss or theft with the delivery method “Pakke i postkassen, we recommend choosing “Pakke til hentested” as your delivery method, where you can pick up your package from a secure location.

Feel free to reach out to us at contact@feelingfriday.no if you have any questions regarding our delivery methods or need further clarification.


Incorrect shipping address in Norway:

We are not responsible for shipping costs if you provide an incorrect shipping address, do not have your name on the mailbox, are not registered at the given address, or have not reported a change of address to Posten. In such cases, if the package is returned to us, a fee of NOK 49 will be charged for orders within Norway.

Please note that Posten shipping is only available for orders within Norway. If you place an order from outside of Norway using this shipping option, a cancellation fee of NOK 49 will apply.


Unclaimed packages in Norway:

If a package is not picked up at the post office or the delivery location, we reserve the right to debit the costs this entails. If you do not pick up your package at the post office and the order is returned to us, you will be charged a fee of NOK 250.

All attempts at fraud will be tracked and reported to the police. 


Damage to the item:

If you receive a damaged item, you must notify us within 24 hours of delivery. This includes issues such as stains, loose threads, or other visible defects. If the item is deemed to have a manufacturing fault, we will gladly replace it at no additional cost. Please note that Feeling Friday does not accept returns for items damaged due to general wear and tear. We reserve the right to determine whether a defect qualifies as a manufacturing fault. If confirmed, you will be offered a replacement, refund, or gift card. Failure to notify us within the specified timeframe will result in the item not being eligible for replacement or refund.


Stock availability:

Feeling Friday does its best to ensure that stock levels are accurate at the time of purchase. However, if the item(s) you ordered are not available, you will be issued a gift card or refund for the out-of-stock item.


For orders outside of Norway

Taxes and duties:

All international orders are shipped as DDU. DDU stands for “delivery duties unpaid”. This means that we are not responsible for duties and fees that may apply in your country. If you have any further questions or require additional information, please do not hesitate to reach out to our customer support team. Your satisfaction is our priority, and we are here to assist you in any way we can.


Taxes and duties are non-refundable in the event of a return.


Refusal of payment for customs fees

When a shipment from Feeling Friday is refused, you will be responsible for the initial shipping costs, any incurred import fees, and the return shipping expenses. Please note that in certain instances, the shipping carrier might deem the package as abandoned, leading to it being disposed of. Consequently, such orders won’t be eligible for a refund.