Shipping & Delivery

We process and ship most orders within 24–48 hours on business days.

Shipping costs

• Posten “Pakkeboks” – 39 NOK
• Posten “Pakke i postkassen” – 49 NOK
• Instabox Locker - 49NOK
• PostNord “Pakke til hentested” – 49 NOK
• HeltHjem “Pakke til hentested” – 59 NOK
• Porterbuddy – 99 NOK

Delivery times

• Posten “Pakke i postkassen” – 2–6 business days
• Posten “Pakkeboks” – 2–4 business days
• Instabox Locker – 1–5 business days
• PostNord “Pakke til hentested” – 2–4 business days
• HeltHjem “Pakke til hentested” – 2–4 business days
• Porterbuddy Express – 1–2 business days*

*Delivery times apply to most major and central cities in Norway. Deliveries to locations north of Trondheim and smaller/non-central areas may require additional transit time.

We currently ship within the EU,

• UPS International Shipping – €9.95
• DHL Express Shipping - €19.95
• Delivery usually takes 1–6 business days
• All international orders are shipped with UPS or DHL
• Taxes & duties are paid at checkout where applicable
• We do not ship to the USA, Asia, the UK, the Middle East, or other regions outside Europe

Delivery times are estimates only and delays may occur due to circumstances outside our control. Feeling Friday is not responsible for delays caused by UPS or customs processing beyond the estimated delivery timeframe.

If an international shipment is refused: original shipping fees are non-refundable, taxes & duties are non-refundable, and return shipping costs will apply. If the shipment is abandoned or disposed of by the carrier, the order is not eligible for a refund.

• Orders within Norway do not have any customs fees
• Taxes & duties are paid at checkout where applicable for international orders
• Taxes & duties are non-refundable, including on returned or refused shipments

Pakke i Postkassen

If you choose “Pakke i postkassen”, the package is considered delivered once the tracking status is marked as delivered by PostNord/Posten.

From this point, responsibility for the package transfers to the customer.

Feeling Friday is not responsible for packages that are lost, stolen, or disappear after delivery to the mailbox.

If you do not wish to accept this risk, we recommend choosing delivery to a pickup point instead.

Safe Place (Hensetting)

If you choose “Safe Place” delivery, the package is considered delivered once the tracking status is marked as delivered.

All responsibility transfers to the customer after delivery.

Feeling Friday does not replace or refund packages that are lost or stolen after being delivered to the designated safe place.

Porterbuddy

Packages delivered with Porterbuddy are considered delivered once the tracking status is marked as delivered.

If the package has been delivered outside the address, to the door, or in another agreed delivery location, responsibility transfers to the customer upon delivery confirmation.

Feeling Friday is not responsible for packages that are lost or stolen after delivery has been completed according to the tracking information.

Incorrect address

Customers are responsible for entering the correct shipping address. Please make sure your address is entered correctly before placing your order, as we are unfortunately unable to change the shipping address after the order has been placed.

If a package is returned due to an incorrect address, missing name on mailbox, or a failed address change not being registered at the address, a 99 NOK fee applies for Norwegian orders.

Unclaimed packages

Unclaimed packages are subject to a 300 NOK / 50€ fee, plus shipping and return shipping costs. Packages refused upon delivery are treated as unclaimed packages.

Delivery responsibility

Pakke i Postkassen – the package is considered delivered once the tracking status is marked as delivered by PostNord/Posten. From this point, responsibility for the package transfers to the customer.

Safe Place (Hensetting) – the package is considered delivered once the tracking status is marked as delivered. All responsibility transfers to the customer after delivery.

Porterbuddy – packages are considered delivered once the tracking status is marked as delivered. Feeling Friday is not responsible for packages that are lost or stolen after delivery has been completed according to the tracking information.